There are some communication barriers that are like filters, we use to decide what is useful for us:
Ourselves: Confusion and conflicts occur when we are excessively focusing on ourselves rather than focusing on what the other person is saying. Not only this there are some other factors also that causes this and they are defensiveness, superiority and ego.
Perception: Our pre-defined attitudes affect our listening ability. It is very natural mentality that we listen uncritically to persons of high status and dismiss those of low status. When a person talks too fast, not fluently or is not able to speak clearly then also we may dismiss the person.
Mental state: When people are under stress then they are not able to see things the same way. Some psychological frames of references are – beliefs, values, knowledge, experiences and goals. What we see and believe at a given moment are influenced by these factors.
There are many types of information and message which we get in our day to day lives but if we start taking every information and message seriously then we will be overloaded with information.
There is a way to overcome these filters when we want and that is through active listening and feedback.
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